LSM Privacy Policy:

Effective Date: 28/02/2025

Life Saver Medical (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and the Kingdom of Saudi Arabia Personal Data Protection Law (KSA PDPL). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website and services.

1. Information We Collect

We may collect and process the following personal data about you:

Personal Identification Information: Name, email address, phone number, and mailing address.
Health-Related Information: If required for medical services, in compliance with applicable regulations.
Technical Data: IP address, browser type, device information, and website usage statistics.
Communication Data: Correspondence via emails, forms, or chat services.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

To provide and improve our medical services and customer support.
To process inquiries, appointments, or transactions requested by you.
To comply with legal, regulatory, and security obligations.
To communicate with you regarding updates, promotions, or changes in our services (with your consent).
To enhance the security and performance of our website.

3. Legal Basis for Processing Personal Data

We process your personal data based on:

Your consent, where required.
Contractual necessity, to fulfill our obligations to you.
Legal compliance, as required by GDPR and KSA PDPL.
Legitimate interests, such as security monitoring and fraud prevention.

4. Sharing and Disclosure of Personal Data

We do not sell, rent, or trade your personal data. However, we may share your data with:

Service providers that assist us in delivering our services.
Regulatory authorities if required by law or legal process.
Third-party partners only with your explicit consent.
Medical professionals, if necessary, to provide health-related services.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.

6. Your Rights

Under GDPR and KSA PDPL, you have the right to:

Access your personal data and request a copy.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data under certain circumstances.
Withdraw consent where processing is based on consent.
Object to processing based on legitimate interests.
Request data portability where applicable.
File a complaint with the relevant data protection authority.

To exercise these rights, contact us at RUH@LSM.sa.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

If we transfer your data outside Saudi Arabia or the European Economic Area (EEA), we ensure appropriate safeguards are in place in compliance with GDPR and KSA PDPL.

9. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the updated Effective Date.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

شركة انقاذ الحياة الطبية
Email: RUH@LSM.sa.
Phone: +966-59-757-7808
Address: Asser street, Dahrat Laban, Riyadh, Kingdom of Saudi Arabia